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IMPORTANT! Please, read carefully the present and all the terms and conditions of the links of the upper exhibition (hereinafter, the "General Conditions and Terms") that govern the use (including access, navigation and / or use of any interactive element) from the "KarmelRoss" website accessed by typing "www.KarmelRoss.com, www.KarmelRoss.eu, www.KarmelRoss.com.es - KarmelRoss.com, KarmelRoss.eu, KarmelRoss.com.es", as well as like any other "KarmelRoss" website or promotional pages accessible through the "KarmelRoss" website or other promotional websites hosted or sponsored by "KarmelRoss", such as mini-sites or third-party networking services pages aimed at consumers (collectively, the "Websites").

In accordance with the provisions of article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, "LSSI"), we inform you that Websites are governed by the laws of Spain and this section of the web "wwwKarmelRoss.eu - KarmelRoss.com, KarmelRoss.eu, KarmelRoss.com.es" (hereinafter, the "Section") is aimed exclusively at end users and consumers and it is governed by Spanish regulations. The Section is managed by the company Comercial *. *, CB., With CIF E-87104907 and registered office at c / Padre Villacastin 1 - OF. 101, 28280 El Escorial (Madrid) registered in the Register of the CC. AA. de Madrid, D. Gral. Tributos and Ord. And G. J. number 0002014T05584226092014, with CIF E87104907.

You can obtain more information about the Websites or the Section by sending an email to the following email address: [email protected]

Please read the other terms of use applicable to the specific web pages by accessing through "www.KarmelRoss.com, www.KarmelRoss.eu, www.KarmelRoss.com.es - KarmelRoss.com, KarmelRoss.eu, KarmelRoss .com.es "or through other promotional web pages.

1. Acceptance of the Terms and Conditions

.- These Terms and Conditions regulate the use of the services of the information society that "KarmelRoss" makes available to users of the Internet through the Websites. The use of the Websites is subject to all the legally binding Terms and Conditions and implies that the user accepts them, as well as that he accepts our Privacy Policy collected in the "Privacy Policy" section and our "Cookies Policy" ", And the obligation to act in accordance with all of them. We reserve the right to change the Terms and Conditions, Privacy Policy and Cookies Policy at any time. All changes will be posted on the Websites and you agree to accept such changes by the mere use of the Websites.

.- Without prejudice to the diligence used in the preparation and preparation of the contents of the Websites, there may be inaccuracies or errors.

.- Comercial *. *, CB informs that your website is exclusively addressed to a public over 18 years.

.- Comercial *. *, CB, reserves the right to cancel a customer's access account if fraudulent, speculative or bad faith acts are detected in the use of this service.

.- The Platform allows: managing the online purchase of fragrances, lingerie, underwear, homewear, accessories and any product marketed by KarmelRoss and third party brands that it sells; benefit from promotions and discounts; as well as, know -from first hand-, information, seasonal trends and the most stylish collections, by email notifications, Whatsapp, etc ..., if you wish.

2. Generic conditions of use of the Websites

.- Access to the Websites is free, except for the cost of connection through the telecommunications network provided by the access provider that the user has hired.

.- The use of certain services available on the Websites will require the full completion of the corresponding registration forms by the user, as well as the acceptance of our Privacy Policy and our Cookies Policy.

.- The user accepts, expressly and without reservation, that the access and use of the Websites, is made under his sole and exclusive responsibility, and undertakes not to use the Websites with fraudulent purposes, as well as not carry out any conduct that could damage the image, interests and rights of "KarmelRoss" or third parties. Likewise, the user undertakes not to perform any act in order to damage, disable or overload the Websites, or to prevent, in any way, the normal use and operation thereof.

.- The user is informed that in case of breach of the content of these Terms, our Privacy Policy, our Cookies Policy or any other terms or particular conditions collected on the Websites, "KarmelRoss" will be reserves the right to limit, suspend or terminate your access to the Websites, adopting any technical measure that is necessary for that purpose.

Finally, we inform the user that "KarmelRoss" reserves the right to, at all times, decide on the continuity of the services of the information society that it provides through the Websites.


.- For any questions, suggestions or questions about the Platform, you can contact the Customer Service, by any of the following means:

Phone: +34 910 059 239,

E-Mail: [email protected]

.- For any claim:

We have internal Claims Sheets of the company available to consumers and users:

You can request them by calling:

Telephone +34 910 059 239

E-Mail: [email protected]

Or here: Download internal sheets.

What can be presented:

E-Mail: [email protected]

Postal mail: "KarmelRoss" - Commercial *. *, CB.,

(Business Center e-Business B2B2C ES-ALC-EU),

Father Villacastin, 1 - OF. 101, 28280 Madrid.

.- The Commercial Customer Service * * *, CB., Will attend and respond to your claim as soon as possible, and in any case within a maximum period of one month.

.- In case your request is not resolved satisfactorily, you can process your claim through the Platform site http://ec.europa.eu/odr, which will provide a free access point for extrajudicial resolution.

3. Privacy Policy and Cookies Policy

Please read our Privacy Policy in the "Privacy Policy" section, which governs the way in which we treat any type of personal information you provide, as well as our "Cookies Policy", which is intended to inform you of clear and precise way about the cookies that are used in our Websites.

4. Property Rights / Use of Website Materials

.- All the companies that own or participate in Comercial *. *, CB in the world possess all the rights, titles or interests on and for the Websites and / or the applications thereof (including those of the web pages of the social networks). ) and their contents (right sui generis on the basis of data), their graphic design (look & feel), the underlying computer programs (including source codes), as well as the different elements that make up the Websites ( texts, graphics, photographs, videos, sound recordings, etc.).

.- "KarmelRoss" owns all the copyrights relating to all material on the Websites or has been duly authorized by a third party to use such material on the Websites. "Comercial *. *, CB" also has all the trademarks, trade names, service names, logos or domain names used on the Websites or linked to them or has the proper authorization to use said material.

.- Any modification or use of the materials of the Websites for any other purpose not authorized explicitly, constitutes a violation of the copyright of "KarmelRoss" and other property rights. .- The use of the Websites by the user does not imply the assignment in their favor of any intellectual and / or industrial property rights over the Websites, their contents and / or the distinctive signs of "KarmelRoss". For this purpose and in accordance with these Terms, no part of the Websites may be copied, reproduced, republished, downloaded, published on the Internet, transmitted or distributed in any way, except for viewing purposes, without the prior written consent of "KarmelRoss". This prohibition also includes the modification of any content of the Websites through "frames", as well as the creation of unauthorized links.

.- The information contained in this Platform, its graphic design, as well as its source code constitute a work whose intellectual property belongs to Comercial *. *, CB.

.- The Internet users who access this Platform can view the information contained in it and make private downloads or reproductions in their computer system, provided that the reproduced elements are not subsequently transferred to third parties or are installed in a server connected to the internet or a local computer network.

.- The reproduction, distribution, public communication and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.

.- The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offense punishable in accordance with articles 270 and following of the current Penal Code.

.- "KarmelRoss" and its logo are property of Comercial *. *, CB.

.- Any use of the same is totally prohibited without the express authorization of the owner.

, - "KarmelRoss.eu, KarmelRoss.com, KarmelRoss.com.es" are domain names registered by Comercial *. *, CB.

.- The domain names of Comercial *. *, CB., Can not be used in connection with other products or services that are not and / or commercializes said company, and can not be used in any way that could cause confusion among our customers or discrediting the brand, commercial name or Commercial *. *, CB.

5. Waiver / Limitation of Liability

.- The user should know that communications through open networks are exposed to a plurality of threats that make them unsafe. It is the responsibility of the user to adopt all appropriate technical measures to reasonably control these threats and, among them, to have up-to-date detection systems for malicious software, such as viruses, Trojans, etc., as well as to update the security patches of the corresponding ones browsers For more information you can go to your Internet access service provider who can provide you with solutions that are appropriate to your needs.

.- The use and navigation of the Websites are your responsibility. Neither "KarmelRoss" nor any other party that represents "KarmelRoss" or that is a subsidiary thereof in the creation or presentation of the Websites is liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damage that results from the Your use of the Websites. In relation to the scope permitted by law and without prejudice to the foregoing, everything contained in the Websites is provided as is, without any guarantee, either explicit or implicit, of any kind, including, among others, the guarantees of marketing, adequacy for a specific purpose, absence of virus or non-violation. Since some jurisdictions do not allow limits on implied warranties or limit liability for incidental or accidental damage, the limitations described above may not affect you. Please, check your local laws.

.- The requested information that the user can send to "KarmelRoss" by email to register or register, purchase products and / or send the corresponding questions to the Websites, if applicable, is subject to our Privacy Policy and will be treated conformity with it. All opinions, comments and other information sent, including, ideas, concepts, techniques, knowledge and the like, will not be treated as confidential by "KarmelRoss" and "KarmelRoss" may use such materials in the manner it deems appropriate. For more information on this subject, please read our privacy policy.

.- Comercial *. *, CB., Is exempt from any liability arising from:

to). Failures in the Platform due to force majeure, fortuitous events or other causes not attributable to it.

b) Technical and / or mechanical problems or viruses produced during the connection to the Internet (either through the Commercial Platform *. *, CB or third-party platforms), in computer systems (software and hardware) or in documents and electronic files stored in computer equipment.

c) The access of minors to the contents included in the Platform, being the responsibility of their parents or guardians to exercise an adequate control over the activity of the children or minors in their charge.

.- Also Comercial *. *, CB., Is not responsible for the veracity, updating and legality of the contents of the pages that, if applicable, are suggested by the company or that appear linked. Comercial *. *, CB., Is exempt from any liability to the User in terms of the legal conditions of use and the contents of the different suggested Platform pages or that appear linked by Commercial *. *, CB., Remaining within the criteria of the User @ accept them or not.

.- Comercial *. *, CB., Is not responsible for communications that, including the name of KarmelRoss and / or Comercial *. *, CB, are not previously authorized by it. For these purposes we inform that all communications related to actions or calls to participate in any event related to the brand, will always be published on the official site.

6. Links and / or Links

.- The establishment of links to the Websites is prohibited, unless it has been previously authorized by "KarmelRoss".

Linked Sites

.- The Websites may include technical link devices that allow the user to access third party websites (hereinafter, the "Linked Sites"). In the aforementioned cases in which the Websites hosted a link, "KarmelRoss" would act as a provider of intermediation services, according to the provisions of article 17 of the LSSI. In accordance with the provisions of the aforementioned legislation, "KarmelRoss" would not be responsible for the services and contents provided through the Linked Sites, unless they had actual knowledge of the illegality and had not deactivated the link with due diligence. "KarmelRoss" does not endorse any site, good or service offered by such sites.

.- In the event that the User considers that the Linked Sites contain unlawful, harmful, degrading, violent or inappropriate content, they may inform "KarmelRoss" through the following email address: [email protected] . However, this communication will not under any circumstances entail the obligation of "KarmelRoss" to withdraw the corresponding link, nor does it necessarily imply the effective knowledge of "KarmelRoss" of the illegality of the contents of the Linked Site, for the purposes of the provisions of the regulations valid.

7. Prices

.- The prices advertised on the website "KarmelRoss.com" are indicated in Euros and include I.V.A. (or tax that substitute or similar application), do not include shipping or other services, and does not include any other type of tax that is applicable. The prices indicated are only indicative and have no contractual value. These prices correspond to those recommended and established by "KarmelRoss" in catalog sales and e-stores and are subject to change and modification without notice.

.- Regarding non-limiting products such as jewelry, perfumes, underwear or outerwear or any other product presented on the website of "KarmelRoss", the prices indicated correspond or may correspond to a metric, weight, height and / or measure, and are therefore for their corresponding application, their lower or higher prices may be different.

8. Accuracy of information

.- "KarmelRoss" takes measures to ensure the accuracy of the information on the Websites. However, "KarmelRoss" is not responsible for errors or omissions in the content of the Websites and does not guarantee the accuracy, integrity or timeliness of the information on the Websites. The information of the same is subject to changes that can be made at any time and without prior notification.

9. No Waiver

.- The fact that "KarmelRoss" does not enforce any part of these Terms will not constitute a waiver of any of the rights of "KarmelRoss" mentioned in this notice derived from past or future actions.

10. Various

.- The access and / or even sporadic use of the KarmelRoss website, entails the unambiguous acceptance by the users of each and every one of the conditions and terms together with the Privacy Policy and "Cookies Policy", which constitutes a total agreement between user or consumer and "KarmelRoss" regarding the use of the Websites.

.- "KarmelRoss" may change these Terms at any time by posting changes to the Websites. These changes will be effective immediately after publishing them on the Websites. The continued or sporadic use of the Websites implies your agreement with any modified Term.

.- In the event that any of the provisions contained in these Terms is declared void, it will proceed to the withdrawal or replacement of the same. In any case, said declaration of nullity will not affect the validity of the rest of the provisions contained in these Terms.

.- The Websites are not intended to provide any medical information on the skin or any other type.

11. Jurisdiction

.- The access, navigation and / or use of this Website and the contracts for the purchase of products through it will be interpreted in Spanish, (although, C. *. *, CB "KarmelRoss", courtesy of the Usuari @ s, put and / or could put the present and its Website in other official languages ​​of the Spanish, European and / or other countries, without which these translations can be considered binding) and will be governed by Spanish law .- In case of any discrepancy of any request is not resolved satisfactorily, the user or consumer, may process your claim through the Platform site http://ec.europa.eu/odr, which will provide a free of charge single point of access for the extrajudicial resolution.

.- Any dispute regarding the content or use of the Websites will be governed by the laws of Spain and as for the jurisdiction and place, only the Spanish courts and specifically the city of Madrid will be competent to settle any type of claim .




LAST UPDATE: 03/2019

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